Cancellation & refund policy
Last updated: 12 October 2026
Cancellation
You can cancel an order for a full refund any time before it is dispatched. Email or call with your order number. Once an order has been handed to the courier it cannot be cancelled.
Damaged, defective or wrong book
If your book arrives damaged, has a printing or binding defect, or is not the title you ordered, write to us within 7 days of delivery with your order number and clear photos of the book and the packaging. After verification we will send a replacement at no extra cost. If a replacement is not available we will issue a full refund.
Returns
Because these are printed reference books, we do not accept returns for change of mind once the book has been delivered, except as described above.
Refunds
Approved refunds are issued to the original payment method through Razorpay within 5–7 business days of approval. Depending on your bank, it may take a few more days to reflect in your account.
Failed or duplicate payments
If money was deducted but your order was not confirmed, it is automatically refunded by Razorpay or confirmed within a short time. If not, write to us with the payment reference and we will resolve it.